Book Image

TrixBox Made Easy

Book Image

TrixBox Made Easy

Overview of this book

TrixBox is a telephone system based on the popular open source Asterisk PBX (Private Branch eXchange) Software. TrixBox allows an individual or organization to setup a telephone system with traditional telephone networks as well as Internet based telephony or VoIP (Voice over Internet Protocol). SugarCRM can be integrated with Asterisk, and is bundled with Trixbox offering real power and flexibility. The book begins by introducing telephony concepts before detailing how to plan a telephone system and moving on to the installation, configuration, and management of a feature packed PBX. This book is rich with practical examples and tools. It provides examples of well laid out telephone systems with accompanying spreadsheets to aid the reader in building stable telephony infrastructure.
Table of Contents (16 chapters)
TrixBox Made Easy
Credits
About the Authors
About the Reviewers
Preface
Free Chapter
1
Introduction to VoIP
6
TrixBox Configuration
Commonly Used VoIP Terms

Feature Codes


The Applications module allows us to re-assign shortcut keys to commonly used applications such as access to the voicemail system and call-waiting settings. This is a frequently updated module as more feature codes are added on a regular basis.

Follow-Me

The Follow-Me function is a recent addition that allows multiple extensions to be assigned to a single person. Under the hood, this module actually creates a personal ring group for the selected extension as well as allows us to play an announcement to the callers letting them know that the system is trying to locate the person called.

Misc Destinations

This module allows us to create destinations that appear in different areas like IVR programming and fail-over destinations. The destination can be either a number that is dialled such as a cell phone number or it can be any of the scripts listed in the feature codes. For example, we may want a simple way of getting into voicemail remotely. We can create a destination called...