QlikView runs on the Windows platform; so, it depends on things being correct in the Windows operating system for QlikView to function correctly. If there are problems in Windows, then you could see problems in QlikView that are difficult to troubleshoot just from the QlikView logs. There could be several things that go wrong in Windows, from hardware issues to administrators changing settings, and it is useful to know where to get information about them.

The Event Viewer tool is available from Administrative Tools or from the Computer Management tool. You can also just run the eventvwr.exe file.

Any QlikView-related errors will be probably found under the Application log area. Depending on how the server is configured, the Security logs may also provide useful information. Finally, the System log has general errors about the services.

In the preceding screenshot, you can see that the distribution service does not have access to its configuration file. The cause...