Book Image

Getting Started with Microsoft Lync Server 2013

By : Fabrizio Volpe
Book Image

Getting Started with Microsoft Lync Server 2013

By: Fabrizio Volpe

Overview of this book

Lync 2013 is a product that enables users to IM, and have audio and video conferences, including multi-party video. The mobile client permits the use of all the features in every device with an access-from-everywhere logic. The company’s Active Directory users, SharePoint documents, and Exchange objects integrate with Lync to deliver most of the advanced features. Getting Started with Microsoft Lync Server 2013 will give you all the relevant information you need to enable voice features, select the best Lync client in different scenarios, make your Lync services available to the external users, empower the collaborative environment of Persistent Chat Server rooms, and to build an affordable unified communication system. Getting Started with Microsoft Lync Server 2013 will explore all the concepts you need to administer and plan a Lync 2013 environment in a short time, explaining the background mechanisms of the system.It begins with the deployment of a Lync frontend and SQL mirroring solution, including all the requirements and tips clearly laid out. It proceeds with the Front End pairing, mobility, and mediation server deployment with media bypass. It covers a core chapter about Enterprise Voice with a closing part on Persistent Chat and on clients with their characteristics. Getting Started with Microsoft Lync Server 2013 will give you all the relevant information you need to enable voice features, and will help to select the best Lync client in different scenarios.
Table of Contents (15 chapters)
Getting Started with Microsoft Lync Server 2013
Credits
About the Author
Acknowledgments
About the Reviewers
www.PacktPub.com
Preface
Index

The logical process behind a call


In the following figure we have a synthesis of the concepts we have explained about VOICE POLICIES, PSTN USAGE RECORDS, and VOICE ROUTES. The process is to verify if a user is enabled to use a voice feature and to make the call, to define which type of call we are making, and then to route it to the PSTN, the PBX, or the gateway.

We can develop the preceding concept a little more, examining the different mechanisms that Lync uses for outgoing calls.

Note

Every time we perform a reverse-number lookup on the phone number of the caller, (we check it to verify, if it matches one of the phone numbers on the caller's contact list, or in the Global Address List (GAL)). If the number is an internal one, the call will be forwarded to the number of our company that matches the call.

When the user initiates a call, the first evaluation is related to emergency numbers. If the call is an E9-1-1 call, it is immediately delivered to a Location Policy (a Lync Location Policy...