Of course, most teams and user groups know about Zabbix and their capabilities. Will they be asked to create new templates and data collectors? Will they be asked to create new graphs, maps, and screens? You need to realize that your Zabbix server should be prepared to listen to and comply with the user's wishes.

What kind of interaction with Zabbix will the guys from logistics or factory floor have? Surely, you'll receive a lot of tickets asking new questions, and these will come from distinct areas.

Our experience with Zabbix shows that business areas are quite interested in monitoring issues. These are the most demanding users with respect to new monitoring and new ways to visualize the data collected.

These users will not be technical, and that's where we need careful attention. How do we get a collection of data from this diverse environment? Since these users want to visualize this data, a "latest data" screen isn't enough for them. Are the Zabbix maps sufficient...