Book Image

Zabbix: Enterprise Network Montioring Made Easy

By : Rihards Olups, Patrik Uytterhoeven, Andrea Dalle Vacche
Book Image

Zabbix: Enterprise Network Montioring Made Easy

By: Rihards Olups, Patrik Uytterhoeven, Andrea Dalle Vacche

Overview of this book

Nowadays, monitoring systems play a crucial role in any IT environment. They are extensively used to not only measure your system’s performance, but also to forecast capacity issues. This is where Zabbix, one of the most popular monitoring solutions for networks and applications, comes into the picture. With an efficient monitoring system in place, you’ll be able to foresee when your infrastructure runs under capacity and react accordingly. Due to the critical role a monitoring system plays, it is fundamental to implement it in the best way from its initial setup. This avoids misleading, confusing, or, even worse, false alarms that can disrupt an efficient and healthy IT department. This course is for administrators who are looking for an end-to-end monitoring solution. It will get you accustomed with the powerful monitoring solution, starting with installation and explaining the fundamentals of Zabbix. Moving on, we explore the complex functionalities of Zabbix in the form of enticing recipes. These recipes will help you to gain control of your infrastructure. You will be able to organize your data in the form of graphs and charts along with building intelligent triggers for monitoring your network proactively. Toward the end, you will gain expertise in monitoring your networks and applications using Zabbix. This Learning Path combines some of the best that Packt has to offer in one complete, curated package. It includes content from the following Packt products: Zabbix Network Monitoring-Second Edition Zabbix Cookbook Mastering Zabbix-Second Edition
Table of Contents (51 chapters)
Zabbix: Enterprise Network Montioring Made Easy
Zabbix: Enterprise Network Montioring Made Easy
Credits
Preface
6
Detecting Problems with Triggers
7
Acting upon Monitored Conditions
Bibliography
Index

Creating RT tickets from the Zabbix events


Zabbix will search for custom alert scripts in the directory specified by AlertScriptsPath in the zabbix_server.conf file. In the case of a default install, this would be ${datadir}/zabbix/alertscripts, and in Red Hat, it is set to /usr/lib/zabbix/alertscripts/.

This is where we will put our script called rt_mkticket.py. The Zabbix action that we configured earlier will call this script with the following three arguments in this order:

  • Recipient

  • Subject

  • Message

As we have seen, the content of the subject and the message is defined in the action operation and depends on the specifics of the event triggering action. The recipient is defined in the media type configuration of the user receiving the message, and it is usually an e-mail address. In our case, it will be the base URL of our Request Tracker installation.

So, let's start the script by importing the relevant libraries and parsing the arguments:


#!/usr/bin/python2
from pyzabbix import ZabbixAPI...