A ring group allows one call to ring any number of endpoints. It is typically used for a particular department or section of a building. A company might use a ring group to ring all phones in the sales department. A home might use a ring group to ring all phones on a particular floor. Ring groups must be set up prior to selecting them as a call target. To set up a ring group, click on the Ring Groups option under the Inbound Call Control header in the FreePBX navigation menu as shown in the next screenshot:
The Add Ring Group screen will be displayed as shown in the next screenshot:
Each field or dropdown should be configured to ensure the ring group behaves in the desired manner.
The Ring-Group Number is a number that can be dialed from internal endpoints to access this ring group. Users can either dial this number directly, or transfer a caller they have on the line to this number. The Ring-Group Number can be thought of as the extension number of the ring group.
The Group...