Caller ID lookup sources supplement the caller ID name information that is sent by most telephone companies. A caller ID lookup source contains a list of phone numbers matched with names. When FreePBX receives a call, it can query a lookup source with the number of the caller. If the caller is on the lookup source's list, a name is returned that will be sent along with the call wherever the call gets routed to. The name will be visible on a phone's caller ID display (if the phone supports caller ID), and is also visible in the FreePBX call detail records.
In order to set up a caller ID lookup source, click on the CallerID Lookup Sources link under the Inbound Call Control section of the navigation menu on the left side of the FreePBX interface as shown in the following screenshot:
The Add Source screen has three common configuration options:
1. Source Description
2. Source type
3. Cache results
Source Description is used to identify this lookup source when it is...