Book Image

Building Enterprise Ready Telephony Systems with sipXecs 4.0

Book Image

Building Enterprise Ready Telephony Systems with sipXecs 4.0

Overview of this book

Open source telephony systems are making big waves in the communications industry. Moving your organization from a lab environment to production system can seem like a daunting and inherently risky proposition. Building Enterprise Ready Telephony Systems with sipXecs delivers proven techniques for deploying reliable and robust communications systems. Building Enterprise Ready Telephony Systems with sipXecs provides a guiding hand in planning, building and migrating a corporate communications system to the open source sipXecs SIP PBX platform. Following this step-by-step guide makes normally complex tasks, such as migrating your existing communication system to VOIP and deploying phones, easy. Imagine how good you'll feel when you have a complete, enterprise ready telephony system at work in your business. Planning a communications system for any size of network can seem an overwhelmingly complicated task. Deploying a robust and reliable communications system may seem even harder. This book will start by helping you understand the nuts and bolts of a Voice over IP Telephony system. The base knowledge gained is then built upon with system design and product selection. Soon you will be able to implement, utilize and maintain a communications system with sipXecs. Many screen-shots and diagrams help to illustrate and make simple what can otherwise be a complex undertaking. It's easy to build an enterprise ready telephony system when you follow this helpful, straightforward guide.
Table of Contents (17 chapters)
Building Enterprise-Ready Telephony Systems with sipXecs 4.0
Credits
About the Author
About the Reviewer
Preface
Glossary

The user web portal


The user web portal allows the user to interact with the sipXecs system in a manner they may never have thought of before with a traditional phone system. While not all users will take to interacting with their phone system through a web browser, the savvy computer users will relish the opportunity to control their communications in a manner familiar to them.

For users to get to the web server, they should go to the same web page as the administrator does to log in to manage the phone system (from our examples in previous sections http://sipx.xyzcompany.com). As shown in the following screenshot, the user enters his or her extension and PIN (the same PIN used to log in to voicemail, not the SIP password).

Upon login the user is directed to his or her voicemail inbox.

Voicemail

Any new voicemail will be shown in bold with caller ID as the sender's address (if available). The following screenshot shows user 201's inbox with a voicemail from user 200.

If the user clicks on...