Book Image

Asterisk 1.6

Book Image

Asterisk 1.6

Overview of this book

Asterisk is a powerful and flexible open source framework for building feature-rich telephony systems. As a Private Branch Exchange (PBX) which connects one or more telephones, and usually connects to one or more telephone lines, Asterisk offers very advanced features, including extension-to-extension calls, queues, ring groups, line trunking, call distribution, call detail rerecords, and call recording. This book will show you how to build a telephony system for your home or business using this open source application. 'Asterisk 1.6' takes you step-by-step through the process of installing and configuring Asterisk. It covers everything from establishing your deployment plan to creating a fully functional PBX solution. Through this book you will learn how to connect employees from all over the world as well as streamline your callers through Auto Attendants (IVR) and Ring Groups.This book is all you need to understand and use Asterisk to build the telephony system that meets your need. You will learn how to use the many features that Asterisk provides you with. It presents example configurations for using Asterisk in three different scenarios: for small and home offices, small businesses, and Hosted PBX. Over the course of ten chapters, this book introduces you to topics as diverse as Public Switched Telephony Network (PSTN), Voice over IP Connections (SIP / IAX), DAHDI, libpri, through to advanced call distribution, automated attendants, FreePBX, and asterCRM. With an engaging style and excellent way of presenting information, this book makes a complicated subject very easy to understand.
Table of Contents (15 chapters)
Asterisk 1.6
Credits
About the Authors
About the Reviewer
Preface

Small office/home office


This is a common setup for Asterisk. In very small installations, Asterisk can be used to give us the features we need from an expensive PBX system at small office prices. Using Asterisk as a phone system for a home office gives the small business a big-business sound and feel.

The scenario

For our first example, we will join David in his home. An avid programmer and all-round geek, he's decided he wants to have his very own phone system in his house. As he is often busy and unable to answer the phone, the system must have voicemail. He has recently moved into an older home and only has one incoming line from the telephone company.

David has a new baby in the home and is very concerned about safety. He lives out in the middle of nowhere, and loses power pretty regularly. He only has phones in the office, kitchen, and master bedroom.

Finally, David would like to have music on hold for people who call in. As he is starting a new business, he wants to present a professional...