FreeSWITCH ships with a sample IVR menu, typically invoked by dialing 5000 from the sample Dialplan. When you dial 500, you will hear a greeting welcoming you to FreeSWITCH, and presenting your menu options. The menu options consist of calling the FreeSWITCH conference, calling the echo extension, hearing music on hold, going to a sub-menu, or listening to screaming monkeys. We will start off reviewing the XML that powers this example.
Open conf/autoload_configs/ivr.xml which contains the following XML:
<configuration name="ivr.conf" description="IVR menus">
<menus>
<!-- demo IVR, Main Menu -->
<menu name="demo_ivr"
greet-long="phrase:demo_ivr_main_menu"
greet-short="phrase:demo_ivr_main_menu_short"
invalid-sound="ivr/ivr-that_was_an_invalid_entry.wav"
exit-sound="voicemail/vm-goodbye.wav"
timeout="10000"
inter-digit-timeout="2000"
max-failures="3"
max-timeouts="3"
digit-len="4"...