Book Image

Elastix Unified Communications Server Cookbook

Book Image

Elastix Unified Communications Server Cookbook

Overview of this book

Table of Contents (24 chapters)
Elastix Unified Communications Server Cookbook
Credits
About the Author
About the Reviewers
www.PacktPub.com
Preface
Description and Use of the Most Well-known FreePBX Modules
Addon Market Module
Asterisk Essential Commands
Asterisk Gateway Interface Programming
Helpful Linux Commands
Index

Adding dynamic agents to the agent console


The Agent Console is a module, which agents must log in, to receive calls and visualize the information of the calls irrespective of the call direction (ingoing or outgoing). In this recipe, we will show how to add dynamic agents.

How to do it…

  1. Go to the Agent Options | Agent List | Show Filter menu and click on the New Agent >> link.

  2. Enter the Agent number (or login ID), the Name, and the Password (twice), as shown in the next image: