Splunk is another exceptional toolset that has significant advantages as far as being easy to use and cost aware. It is essentially a very smart machine data engine that can correlate data from all seven layers, and build views into a transaction flow. It works for data moving between servers, devices, and applications running physically, logically, or virtually in the cloud. It allows for proactive monitoring across all tiers, and provides search and dashboard capabilities for root cause analysis and problem determination. This is a tool that we personally highly recommend because its value is provided in minutes. The same DIR principle applies. Download, install, and run.
You can find a demonstration on Splunk engine for machine data at http://www.splunk.com/view/SP-CAAAEZY.
Then, the next step is to add the data type needed to be monitored that is part of the Incident case. Splunk has out-of-the-box capabilities to look at the lifecycle of a business transaction via its...