Traces provide valuable insight into specific feature sets of services. Traces are often useful to Cisco TAC and to developers.
To configure traces, perform the following:
First, navigate to the Unified Serviceability page (
https://cucm/ccmservice).Next, navigate to the trace configuration page (Trace | Configuration).
Select the server from the Server drop-down and click on Go.
Select the desired Service Group from the drop-down and click on Go.
Finally select the desired Service from the drop-down and click on Go:
To enable the trace, check Trace On:
Under the Trace Filter Settings, specify the desired Debug Trace Level from the drop-down.
Depending on the trace we are configuring, there will be multiple options that can be enabled; we must check the boxes next to each feature from which trace information is to be collected. In the following screenshot, the trace settings are configured for debugging conference resources on an SIP gateway:
Click on Save.