The Real-Time Monitoring Tool provided by CUCM has many features and facilities; for the purpose of this recipe, we will cover using the Query Wizard to generate trace files for review.
This recipe assumes the Real-Time Monitoring Tool has already been downloaded from CUCM (Application | Plugins | Cisco Unified Real-Time Monitoring Tool – Windows or Linux).
To run the Query Wizard in the Real-Time Monitoring Tool, perform the following:
First, log into the Real-Time Monitoring Tool.
Specify the Host IP Address of CUCM.
Specify the User Name and associated Password for the account permitted to use the Real-Time Monitoring Tool.
Click Ok to log in.
Next, we may be prompted to select a Configuration List. Select the appropriate Configuration List and click Ok.
Once the Configuration List is loaded, navigate to Trace & Log Central (Tools | Trace & Log Central).
For this recipe, we will be using the Query Wizard. Double-click it...