Book Image

Cisco Unified Communications Manager 8: Expert Administration Cookbook

By : Tanner Ezell
Book Image

Cisco Unified Communications Manager 8: Expert Administration Cookbook

By: Tanner Ezell

Overview of this book

Cisco Unified Communications Manager (CUCM) is a software-based call-processing system developed by Cisco Systems. CUCM tracks all active VoIP network components; these include phones, gateways, conference bridges, transcoding resources, and voicemail boxes among others. This scalable, distributable, highly-available enterprise-class system delivers voice, video, mobility, and presence services. It connects up to 30,000 users of IP phones, media processing devices, VoIP gateways, mobile devices, and multimedia applications. With this cookbook you will learn all the important aspects of administering Cisco Unified Communications Manager. Cisco Unified Communications Manager 8: Expert Administration Cookbook is filled with many advanced recipes to effectively and efficiently configure and manage Cisco Unified Communications Manager. This book covers everything an administrator needs during and after Cisco Unified Communications Manager implementation. This practical cookbook contains detailed step-by-step instructions with clear and informative screenshots that cover all the important and advanced aspects of administering Cisco Unified Communications Manager. The book starts with introducing Call Routing and E.164. It then covers configuration and design information for the various call admission control technologies and Media Resources. The book also dives deep into troubleshooting, upgrades, disaster recovery, user management and much more.
Table of Contents (18 chapters)
Cisco Unified Communications Manager 8: Expert Administration Cookbook
Credits
About the Author
About the Reviewers
www.PacktPub.com
Preface
Index

Configuring remote destinations


As the name suggests, remote destinations pertain to where we want to route calls for mobility users; commonly, this is a mobile number.

Getting ready

This recipe assumes the remote destination profile has already been created.

How to do it...

To configure a remote destination, perform the following:

  1. First, navigate to the remote destination page (Device | Remote Destination).

  2. Click on Add New to add a new remote destination.

  3. Specify a Name to identify this remote destination.

  4. Specify a Destination Number.

  5. Adjust the Answer Too Soon Timer if necessary.

  6. Adjust the Answer Too Late Timer if necessary.

  7. Adjust the Delay Before Ringing Timer if necessary.

  8. Select the Remote Destination Profile.

  9. Check Mobile Phone.

  10. Check Enable Mobile Connect:

  11. Program the schedule as desired, during which this remote destination will be active. This is accomplished by selecting the day(s) and specifying the office hours. Alternatively we may check All Day to enable it for the entire day. Don't forget...