When two or more organizations come together and decide to create a company-wide cooperation, especially in the very advanced stages of this cooperation, the information technology structure and systems design are significantly important. To ensure the success of this cooperation, both companies should identify, adapt, and adopt important technologies to allow both companies the required access to the shared information (CRM data, skill, resource databases, and so on). It is no longer a rarity that in such alliances, employees have access to the other company's information in order to have a more efficient work relationship.

Most IT applications available generally use common file and storage servers, web platforms, CRM systems, ERP systems, web portals, e-mail servers, electronic address books, and calendar information to create a joint communication and collaboration system. This cooperation and collaboration design in the information and...