At this point, I would like to summarize the most important advantage of unified communications technologies: A single inbox that allows you access to everything; e-mail, voicemails, faxes, instant messaging, social networking components, and calendar events from your phones, computers, tablets, and any other devices in one single place. It also provides a seamless, user-friendly, and familiar interface across all devices to access your messages and to collaborate with customers or business partners.
Suddenly, videoconferencing with real-time documents or content sharing is not only possible, but even cheaper than a phone call and not to mention, the cost saving potential for business travels. When communication is faster and easier, it can significantly increase productivity and reduce travel costs.
A unified communication platform that integrates communication solutions, such as Microsoft Exchange Server and Microsoft Lync server...