Book Image

Microsoft Lync 2013 Unified Communications: From Telephony to Real Time Communication in the Digital Age

By : Daniel Jonathan Valik, Daniel Valik
Book Image

Microsoft Lync 2013 Unified Communications: From Telephony to Real Time Communication in the Digital Age

By: Daniel Jonathan Valik, Daniel Valik

Overview of this book

Table of Contents (16 chapters)
Microsoft Lync 2013 Unified Communications: From Telephony to Real-time Communication in the Digital Age
Credits
About the Author
About the Reviewers
www.PacktPub.com
Preface
Free Chapter
1
Innovation of Communication and Information Technologies
Appendix A.
Index

Summary


In this chapter, we covered daily communication and collaboration within an organization, with business partners and customers. We also talked about the broad set of certified Lync devices that are available in different price ranges and the need for these devices in professional Lync 2013 implementation projects and client rollouts. Lync 2013 also offers the great advantage to add/extend functionalities through custom development with APIs like UCMA or UCWA. From Lync 2013 Persistent Chat to the extension of many communication capabilities onto any mobile platform, Lync 2013 offers great value for an organization and for business-relevant communication and collaboration.

We also went through several different real-life examples in this chapter that illustrated the importance of communication technology for an organization as well as for an individual. We would also see consumer type tools like Skype slowly evolving into a daily business communication platform with customers and...