Book Image

TrixBox Made Easy

Book Image

TrixBox Made Easy

Overview of this book

TrixBox is a telephone system based on the popular open source Asterisk PBX (Private Branch eXchange) Software. TrixBox allows an individual or organization to setup a telephone system with traditional telephone networks as well as Internet based telephony or VoIP (Voice over Internet Protocol). SugarCRM can be integrated with Asterisk, and is bundled with Trixbox offering real power and flexibility. The book begins by introducing telephony concepts before detailing how to plan a telephone system and moving on to the installation, configuration, and management of a feature packed PBX. This book is rich with practical examples and tools. It provides examples of well laid out telephone systems with accompanying spreadsheets to aid the reader in building stable telephony infrastructure.
Table of Contents (16 chapters)
TrixBox Made Easy
Credits
About the Authors
About the Reviewers
Preface
Free Chapter
1
Introduction to VoIP
6
TrixBox Configuration
Commonly Used VoIP Terms

Summary


In this chapter, we have seen how to do some basic configuration with SugarCRM and what it can be used for within our business. SugarCRM is a huge package and as noted an entire book is devoted to the subject. If we want to use SugarCRM to manage our business it's important to become familiar with the documentation listed through this chapter.