In this recipe, we will use CiviCase to provide a membership communication scheme for complex organizations. For example, you may have a large organization where different staff members, volunteers, and representatives have responsibility for the different stages in a membership induction program. There might be a membership officer, membership office staff, regional office staff, and specialist office staff. CiviCase allows us to allocate activities to everyone involved in this process.
We will create a CiviCase to handle the activities associated with a membership induction program. In our imaginary scenario, a new member induction scheme might be implemented as follows: