Right from the first stage of requirement gathering and analysis, you have to differentiate the approach to plan and execute the project. In most cases, an organization ventures to extend its existing application to the mobile channel of access, so as to reach more end users and thus expand their user base. So, it is imperative that the testing team has a thorough understanding of the type of application the customer is targeting. If it happens to be a web application, then getting to know the supported set of browsers right at the beginning is important for proper planning.

Having a thorough understanding helps both development and testing teams to target the right operating system browser combinations for testing. However, while gathering this information, it is also equally important to understand that 100 percent testing coverage can never be achieved. So, information that can be used for prioritization should also be gathered.

The following is an ideal...