First of all, I am grateful to the almighty God for enabling me to complete this book. After living and breathing with Salesforce technologies for more than a decade in my career, it's a miracle and my happiest moment to write a book that I am passionate about.

I would like to thank Salesforce for the invention of such a great technology. Thanks to Matt Brown and the entire Salesforce MVP community, where we live as a big family in the Watercooler. I wish to express my sincere gratitude to my MVP fellow Jeff May for completing the review and feedback of this book and Chamil Madusanka for his input.

I also would like to thank the Salesforce Singapore user group leaders for their support: Gary Luton, CK Fong, Kevin Wee, Lena Ser, Paul Rickleton, and Vladimir Vujatovic. Another big thanks to the team from Packt Publishing for their guidance and support that made this book happen.

I also would like to thank my employer, church, family, and friends. Thanks Ps. Jacub Suria, minister of Indonesian Family Church, Singapore, for his down-to-earth kindness and passion in giving all of us sermons and tasty food! Lastly, huge thanks and love to my wife, Novida Lunardi, for being part of my life. Her understanding, continued support, and encouragement helped me get this book completed.