Book Image

Salesforce Essentials for Administrators

By : Mohit Shrivatsava
Book Image

Salesforce Essentials for Administrators

By: Mohit Shrivatsava

Overview of this book

Table of Contents (14 chapters)
Salesforce Essentials for Administrators
Credits
About the Author
About the Reviewers
www.PacktPub.com
Preface
Index

Audit features


In this section, we will discuss some of the audit features that an administrator must be aware of to debug and troubleshoot in case of some issues that might creep into the system. We will discuss audit log, e-mail log, Apex job, and scheduler monitoring in this section.

Audit log

Administrators should often be able to track changes made to the data objects in Salesforce during the setup phase of the environment. To facilitate this, the setup audit trail functionality is available.

Users need to navigate to Setup | Security Controls | View Setup Audit Trails.

In order to download the organization's full setup history for the past 180 days, click on the download link as shown in the following screenshot:

E-mail log files

E-mail logs describe all e-mails sent through Salesforce.com and can be used to help identify the status of an e-mail delivery. E-mail logs are CSV files that provide information such as the e-mail address of each e-mail sender and its recipient, the date and time...