If you want to make sure the e-mails you send to your customers from Salesforce are delivered without issues, then configure deliverability settings. E-mail deliverability is a way to confirm that a company's or user's e-mails will reach their target recipient. It helps you reduce cycle time and erroneous e-mail traffic.
Salesforce allows you to control outbound e-mail messages to better manage bounces and e-mail security compliance.
A business scenario: David Guzman is working as a System Administrator at Universal Containers. As part of the release management process, he has created a full copy sandbox. Now he wants to make sure that only system e-mails are allowed to be sent from the sandbox.
Perform the following steps to solve the preceding business requirement:
Go to Setup (gear icon) | Setup | ADMINISTRATION | Email | Deliverability.
Navigate to the Access to Send Email section and select the Access level dropdown.
The following are the various types...