Book Image

Mastering ArcGIS Enterprise Administration

By : Chad Cooper
Book Image

Mastering ArcGIS Enterprise Administration

By: Chad Cooper

Overview of this book

ArcGIS Enterprise, the next evolution of the ArcGIS Server product line, is a full-featured mapping and analytics platform. It includes a powerful GIS web services server and a dedicated Web GIS infrastructure for organizing and sharing your work. You will learn how to first install ArcGIS Enterprise to then plan, design, and finally publish and consume GIS services. You will install and configure an Enterprise geodatabase and learn how to administer ArcGIS Server, Portal, and Data Store through user interfaces, the REST API, and Python scripts. This book starts off by explaining how ArcGIS Enterprise 10.5.1 is different from earlier versions of ArcGIS Server and covers the installation of all the components required for ArcGIS Enterprise. We then move on to geodatabase administration and content publication, where you will learn how to use ArcGIS Server Manager to view the server logs, stop and start services, publish services, define users and roles for security, and perform other administrative tasks. You will also learn how to apply security mechanisms on ArcGIS Enterprise and safely expose services to the public in a secure manner. Finally, you’ll use the RESTful administrator API to automate server management tasks using the Python scripting language. You’ll learn all the best practices and troubleshooting methods to streamline the management of all the interconnected parts of ArcGIS Enterprise.
Table of Contents (17 chapters)
Title Page
Credits
About the Author
About the Reviewers
www.PacktPub.com
Customer Feedback
Preface

Outage and issue scenarios


Now that we have talked about some of the more common issues you might see and ways to address them, let's play through a scenario that could and does happen in the real world. We will look at a situation where a user tells you that your website is down.

Scenario - the website is down

If this hasn't happened to you already, it will soon enough; a user sends you an email that says nothing more than The GIS website is down. What's the first thing to do in this situation? Anyone remember? That's right--don't panic. Now that we've kept our cool, let's work our way through this issue.

Note

What we are about to cover is, by no means the absolute right way to troubleshoot an issue, as there is no silver bullet when it comes to this sort of a task. The following scenario is meant more to provide ideas on the many avenues that can be taken when troubleshooting ArcGIS Enterprise issues.

Vague and ambiguous emails like this from users are often the norm. Remember that your users...