To achieve an appropriate analysis of business processes through an objective approach to researching and analyzing, it is first necessary to define what these are. Generally, two types of definitions are used when identifying and analyzing business processes—descriptive and genetic.
Business process analysis is a continuous process that usually consists of five steps—Design, Modeling, Execution, Monitoring, and Optimization. This process can be seen in the following diagram:
Any job that is done in an enterprise or institution can be considered a business process. However, should this definition be further explored and promoted, it is necessary, at least temporarily, to adopt a definition that is involved internally with the process and provides answers to the following questions:
- What is the purpose of existence of the process?
- What are the reasons and the goals of the process?
- What is the history of the process?
- What is its inner structure...