Book Image

Enterprise Agility

By : Sunil Mundra
Book Image

Enterprise Agility

By: Sunil Mundra

Overview of this book

The biggest challenge enterprises face today is dealing with fast-paced change in all spheres of business. Enterprise Agility shows how an enterprise can address this challenge head on and thrive in the dynamic environment. Avoiding the mechanistic construction of existing enterprises that focus on predictability and certainty, Enterprise Agility delivers practical advice for responding and adapting to the scale and accelerating pace of disruptive change in the business environment. Agility is a fundamental shift in thinking about how enterprises work to effectively deal with disruptive changes in the business environment. The core belief underlying agility is that enterprises are open and living systems. These living systems, also known as complex adaptive systems (CAS), are ideally suited to deal with change very effectively. Agility is to enterprises what health is to humans. There are some foundational principles that can be broadly applied, but the definition of healthy is very specific to each individual. Enterprise Agility takes a similar approach with regard to agility: it suggests foundational practices to improve the overall health of the body—culture, mindset, and leadership—and the health of its various organs: people, process, governance, structure, technology, and customers. The book also suggests a practical framework to create a plan to enhance agility.
Table of Contents (23 chapters)
Enterprise Agility
About Packt
Forewords
Endorsements
Contributors
Preface
Other Books You May Enjoy
Index

Endorsements

Sunil Mundra's book displays his deep practitioner experience in developing agility in organizations across the world. It highlights the many challenges we face in organizations today in a systematic approach and then helps you develop a strategy for agility with an organic and human approach. Sunil is a master in change and one of the brightest minds I've worked with. It takes years of experience and great mastery to distil complex knowledge in this way. This is a must-read book if you want to learn about real world agility.

João Cardoso

Head of Digital, GroupM Portugal

With this book, Sunil Mundra has created the must have handbook for enterprise leaders today. He has elegantly articulated what it means for an enterprise to truly anticipate, adapt and respond to change. One of the smartest and most humble consultants I've worked with.

Christopher Carydias

Founder & CEO, Lexicon Digital

I found myself continually nodding throughout reading this book, recognizing many of the behaviors or characteristics in the organizations I've worked through within my career. What I found most useful was the clear and rounded descriptions of why that was the case and clear suggestions of how to address them. The book offers a comprehensive view of how an Agile organization should operate and through the use of examples and diagrams guides you through how these elements come together. A must read for anyone involved in or starting a digital transformation. I would suspect even if you are "transformed" you will take some valuable tips from reading this book.

Kathryn Chase

Head of Digital Agility, Shop Direct

We are at the precipice of a digitization revolution and can assume that anything procedural will be automated and what would be left for humans to do would require a higher degree of creative and analytical input. Each knowledge worker of tomorrow would be a "craftsman."

Through this well compiled work of his, Sunil has highlighted the need for agility to be treated at par with the need for having a sound business vision. The treatment of an enterprise like a human body rather than a machine and the need for focus on "being agile" versus "doing agile," helps bring out a very fundamental need of transformation initiatives to be much more intrinsic and holistic rather than following a cookie cutter approach. Based on his extensive delivery and consulting experience, he has been able to substantiate his ideas using simple but effective terms like "T-shaped skills" and watermelon metrics.

This book approaches the complex topic of enterprise agility in a refreshing way – looking at the concept top down, provide a framework for implementation with a set of cross functional ideas across industries but stops short of providing dogmatic recommendations.

All in all, a must read for all "thinking" leaders who are driving or are about to drive large scale transformation initiatives!

Ashwin Dugar

Director – Information Technology of a leading European Bank

Sunil provides clarity and insight in how to embrace enterprise agility in a pragmatic and thoughtful way. In fact, I'd go as far to say I've never met anyone so passionate about enterprise agility in all my travels! In Enterprise Agility: Being Agile in a Changing World there is an emphasis on what it means "being" agile rather than just "doing" agile based on years of hard-learned lessons and diverse experience across numerous organizations and geographies. This is an important book that goes to the heart of what enterprise agility means from an organizational culture and leadership perspective, not just how to follow an agile process.

What I found really useful is that Sunil provides practical and principled advice and perspectives on how to take action to succeed in enterprise agility adoption from lessons learnt over many years. This is based on a foundation of real-world experience dealing with the enterprise as a living system, the importance of mindsets and culture, and the critical role that leadership has to play.

Peter How

Co-Founder & Director at Decida Digital Pty Ltd

I have known Sunil over the last 19 years and can attest that he delves deep into the founding principles of the domain he is engaged with. This book is an important marker reflecting his ability to connect the dots of his rich and varied experiences with a rigorous theoretical analysis.

Business history is replete with examples of successful companies thinking about problems differently, reasoning out solutions and then defining the process for delivering efficiently the solution. But with time, the process gains more importance and soon the form gets confused with function.

Sunil expertly differentiates between Being Agile and Doing Agile. He draws out this distinction with his own experience in product companies in highly dynamic markets, his grounding in agile methodologies and rich consulting experience in guiding teams to adapt.

We could read this book and restrict ourselves to understanding the need for an organization to be agile, but that would be our failing. Sunil is alerting us to a world in which organization mortality is rapidly increasing due to the inability to truly understand the changes and the actions required to cope and meet it. This book reinforces Descartes's "I think therefore I am" existential challenge for the 21st century world.

Ramaswamy Iyer

Founder and CEO, Vayana Network

An invaluable source for leaders on a quest to transform their enterprises to stay relevant and lead the charge during the bleeding edge of fourth industrial revolution where ability to change at break neck speed is the new currency for success. Sunil skillfully illustrated how to transition from Agile to agility at scale and sustain it to continuously delight customers.

Rash Khan

Global Leader, Digital Sales & Marketing Platforms, IBM CIO

Enterprise Agility provides key insights in a clear, structured and thorough way into the various aspects of facilitating a higher level of agility across the enterprise, and why this is key. Organizational change is complex. This book based on the vast field experience of the author helps executives better understand the barriers in important and complex domains such as mindset and culture, leadership, organization, governance. It also helps bridge the knowledge gap we too often see in the agile coaching practice and thereby forms an important contribution to the agile literature.

Adrian Lander

Lead Agile Enterprise Transformation Coach and Executive Coach, AgiLive Asia

Co-founder of Agnostic Agile

In Enterprise Agility: Being Agile in a Changing World, Sunil Mudra has collected his wide breadth and depth of research and knowledge with his experiences of applying what he's learned into a comprehensive compendium of what it takes to gain true enterprise agility. He challenges the mechanistic, compartmentalized view of organizations seeking predictability and stability, with a more clear-eyed view of the organic, complexity-ridden organizational organism made of living parts. And gives us the leavening of humor along the way.

Sunil sees and describes the inhibitors that lead to enterprise destruction as well as offering the enablers that lead to a successful, productive future. Simultaneously providing practical (and difficult) steps to custom fit for purpose, he also offers readers the hope of true enterprise agility—where learning leads to resilience, diligent attention leads to high performance, and people at every level of the enterprise thrive along with the business outcomes.

Diana Larsen

Co-founder, Agile Fluency Project LLC

Co-founder, Futureworks Consulting LLCCo-author, Agile Retrospectives: Making Good Teams Great; Liftoff: Start and Sustain Successful Agile Teams; Five Rules for Accelerated Learning; and The Agile Fluency Model: A Brief Guide to Success with Agile.

By changing the metaphor for business structure, from mechanistic to organic, Sunil provides the reader with a clear vision of how an agile organization operates and thrives in an unpredictable market. The practical tips, clear case studies, and transformation guidance are a great addition to the wider enterprise agile body of knowledge. Drawing on his personal experiences and the history of software agility, this book is a must read for anyone looking to expand agile from their IT functions across the enterprise.

Evan Leybourn

Founder and CEO, Business Agility Institute

Sunil brings his wealth of experience in a series of thought provoking ideas on enterprise wide agility. His primary message is agility is urgent and is a mandate, not an option. He drives this hard with multiple examples. He defines agile transformation versus agility and insightfully shows that transformation has a destination while agility is a journey.

With this introduction, he forays into the way of getting this on the ground. Aptly he starts with the organizational design and shows how the knowledge economy is structured as complex adaptive systems (CAS). He illustrates that CAS is a feedback driven, self-learning setup at its core. These organizations work as living organisms where the overall system works as a unit. He goes to show that these have an altogether different mindset, culture and leadership. He defines these terms which makes the reader think and apply to their own context.

Having laid the foundation, he lays down various components like process, people, governance and technology, and some finer points on managing change. Across the book he deals how each component inhibits agility and how to overcome. Each chapter has significant experiential aspects inbuilt that makes a reader compare with reality and reflect.

It is one of the fine balanced book on agility. It is neither too skewed on people, nor on methodology, nor on processes. For any serious learner on agile who would like to get a 360 view of agile transformation, I would recommend this book

R. Mosesraj

CIO and Head of Excellence, Brillio

This book highlights a point that is often made but seldom internalized by those who lead transformation efforts: that organizations are living systems, not machines. Therefore, transformation plans need to account for feedback during the process. One can only paint a vague outline of phase two before phase one concludes. From this starting point, Sunil goes on to provide a useful compendium of recent thinking on various dimensions of enterprise agility.

Sriram Narayan

Author of Agile IT Organization Design, ThoughtWorks

Sunil Mundra's book is not so much a roadmap for business leaders as it is a real-time, interactive GPS that will guide them around traffic jams and onto the fastest routes to their destinations.

To accomplish that, he provides a sophisticated and insightful review of the vast literature on organizational agility, brings it to life with well-chosen case examples, and, most importantly, provides a thoughtful, well-developed framework for leaders. His use of the Complex Adaptive Systems model as the basic building block for his analysis allows him to employ the best findings from the literature of organization theory and change to elaborate a comprehensive model of effective organizational functioning.

Any CEO, division manager or entrepreneur working in a fast-paced industry environment who ignores the inhibitors and enablers to agility embedded in Sunil's analysis does so at their own peril.

Edward J. Ottensmeyer, Ph.D.

Dean Emeritus, Graduate School of Management, Clark University, USA

Sunil Mundra's Enterprise Agility is one of the best books to guide professionals through the process of enhancing agility—with his extensive personal experience in the field, Sunil shares his knowledge while taking into consideration the complexity of organizations due to the human element which plays such an integral role in any transition and transformation in a simple and easy-to-understand manner.

This book is a treasure which encompasses all we need to know about agility.

Chiranya Prachaseri

Chief Executive Officer - Southeast Asia Cryoviva (Thailand) Ltd.

(An Indorama Ventures/RJ Corp promoted Company)

Sunil Mundra has raised a question which exists in deep subconsciousness of all leaders of large enterprises—how to transform our organizations in order to be able to compete in modern day society; a society characterized by high information availability, fast spread of information, fickle minded customers demanding personalization and ready to switch loyalties quickly. The cycle time needed to respond to market dynamics is decreasing rapidly and large enterprises are finding extremely difficult to complete in this market place. The problem is real for now and is staring at our faces. This book creates an intellectual curiosity about this issue and forces us to think. The book is very timely as all big and small enterprise leaders, CEO's and visionaries must tackle this question in the next 5 years. The author has further extended the concepts of Agile software development to be applied to deal with this situation.

Madhur Saxena

Vice President, A large multinational technology company

This book is a distilled synthesis of Sunil' practical experience across domains and his build-up and exploration of the theoretical constructs of a very contemporary discourse. This "labor-of-love" work from Sunil forces contemplation and introspection, and hopefully can help you challenge the set fundamentals of your business operations.

Raj Swaminathan

CEO, Indus Software Technologies

Sunil Mundra has written a must-read book about profound challenges enterprises are facing today. Sunil shares his knowledge, practical experience and convictions. Comprehensive, focused and inspiring. Learn from one of the best consultants, I have ever worked with.

Thierry Thibault

CEO, Societe Generale Insurance Germany

Sunil has done a fabulous job of putting together a compelling case for Enterprise Agility. Unlike dozens of books that simply latch on to commercial frameworks to argue their case, Sunil's approach is practically devoid of prescriptive frameworks, and comes as fresh air. He gradually and systematically builds his case. Starting with why do we need it in the first place, he goes on to deconstruct its foundational elements of enterprises as living systems, mindset and culture, and finally the leadership. It is critical that business leaders understand that their organization's lack of agility is not simply because of not having the latest agile process but because of more fundamental organizational challenges, most of which happen to be self-inflicted, with the leadership being rightly held responsible for all such ills!

Tathagat Varma

Country Head and General Manager, ChinaSoft International

If you feel it is time to re-inject agility into your organization ... it is time to read this book. Sunil penned down thought-provoking facts that have long swirled around the minds of those involved in leadership and transformational roles. How do we continue down the complexities of a continuous improvement path while at the same time influence the minds and hearts of our broader audience?

Every reader will find much to stimulate their thinking in this book. The encouraging nature of Sunil's arguments and the variety of angles explored will provoke both thought and emotion.

Sunil homes in on personal traits and behavioral capabilities of leaders. Understanding the significance of mindset and culture is critical to influencing a workforce to see a new future. Maybe one of the most missed opportunities in our understanding of agility at the enterprise level is the courage and convictions of our leaders.

This book will have an impressive impact and become an important source for fundamentalists, novices and executives alike, gaining greater understanding and support for agility in transforming organizations.

Marianne Vosloo

CIO and National Manager for Technology & Innovation, Australian Federal Police