Book Image

Expert Microsoft Teams Solutions

By : Aaron Guilmette, Yura Lee, Grant Oliasani, Angel Aviles
Book Image

Expert Microsoft Teams Solutions

By: Aaron Guilmette, Yura Lee, Grant Oliasani, Angel Aviles

Overview of this book

Microsoft Teams is an invaluable tool that can integrate various Microsoft products into a single convenient hub. But making the most of it often requires expert help and hours spent on calls and live chats. If you’d rather have all the information you need to make the most of Teams in one place, then this book is for you. Written by two Microsoft technical specialists who have spent years helping clients find the best way to utilize Teams, this book will help you understand Teams as a whole — from architecture and collaboration through to apps and voice. You’ll study the platform from the perspective of the end user as well as the administrator, gaining insights and learning from real-life examples. You’ll tackle adopting, implementing, and administering Teams efficiently, which will help you realize its full potential. From setup and deployment to modernizing your organization’s chat and voice infrastructure, you’ll get plenty of useful and actionable tips as you progress. By the end of your journey through this book, you’ll be able to design and implement the most important and exciting aspects of Microsoft Teams help your organization work more efficiently.
Table of Contents (27 chapters)
1
Part 1: Collaboration and Apps
Free Chapter
2
Chapter 1: Taking a Tour of Microsoft Teams
6
Part 2: Meetings
10
Part 3: Bots and Development
14
Part 4: Voice
19
Part 5: Administration

Testing the solution

To test this flow, you'll need to submit the form as one user and then log into Teams as one of the potential assignees to see whether all of the steps have been executed.

First, we'll submit the test form:

  1. As a test user, navigate to the form URL that you copied to a safe location in the Configuring a form section. You should see the form, as shown in Figure 9.33:

Figure 9.33 – Testing out the form

  1. Fill out the form and then click Submit.
  2. In another browser session or on another computer, log in to Microsoft Teams as one of the test users to whom a task should be assigned.
  3. Select the Activity feed and check to see that a task has been assigned:

Figure 9.34 – Verifying the task assignment

  1. Select the Chat view and check to see that a chatbot notification has been generated:

Figure 9.35 – Chat view with notification

    ...