Book Image

Expert Microsoft Teams Solutions

By : Aaron Guilmette, Yura Lee, Grant Oliasani, Angel Aviles
Book Image

Expert Microsoft Teams Solutions

By: Aaron Guilmette, Yura Lee, Grant Oliasani, Angel Aviles

Overview of this book

Microsoft Teams is an invaluable tool that can integrate various Microsoft products into a single convenient hub. But making the most of it often requires expert help and hours spent on calls and live chats. If you’d rather have all the information you need to make the most of Teams in one place, then this book is for you. Written by two Microsoft technical specialists who have spent years helping clients find the best way to utilize Teams, this book will help you understand Teams as a whole — from architecture and collaboration through to apps and voice. You’ll study the platform from the perspective of the end user as well as the administrator, gaining insights and learning from real-life examples. You’ll tackle adopting, implementing, and administering Teams efficiently, which will help you realize its full potential. From setup and deployment to modernizing your organization’s chat and voice infrastructure, you’ll get plenty of useful and actionable tips as you progress. By the end of your journey through this book, you’ll be able to design and implement the most important and exciting aspects of Microsoft Teams help your organization work more efficiently.
Table of Contents (27 chapters)
1
Part 1: Collaboration and Apps
Free Chapter
2
Chapter 1: Taking a Tour of Microsoft Teams
6
Part 2: Meetings
10
Part 3: Bots and Development
14
Part 4: Voice
19
Part 5: Administration

Chapter 12: Deploying Teams Phone

One of the most compelling features of the Microsoft Teams platform is the phone system architecture capability. Microsoft Teams has the flexibility to integrate with an existing Private Branch Exchange (PBX), Session Initiation Protocol (SIP) trunks, and analog devices, as well as replacing legacy phone systems.

In this chapter, we're going to start off with the basics of Microsoft Phone System, and then layer design principles and operational tasks on top of it.

We'll cover the following topics in this chapter:

  • Configuring your telephony architecture
  • Configuring E911
  • Obtaining and assigning Phone Numbers
  • Configuring resource accounts
  • Configuring Advanced Teams Phone calling features
  • Configuring voice policies
  • Configuring outbound calling
  • Managing policy assignments with PowerShell

By the end of this chapter, you'll have the necessary tools to be able to successfully plan and implement...