Book Image

Expert Microsoft Teams Solutions

By : Aaron Guilmette, Yura Lee, Grant Oliasani, Angel Aviles
Book Image

Expert Microsoft Teams Solutions

By: Aaron Guilmette, Yura Lee, Grant Oliasani, Angel Aviles

Overview of this book

Microsoft Teams is an invaluable tool that can integrate various Microsoft products into a single convenient hub. But making the most of it often requires expert help and hours spent on calls and live chats. If you’d rather have all the information you need to make the most of Teams in one place, then this book is for you. Written by two Microsoft technical specialists who have spent years helping clients find the best way to utilize Teams, this book will help you understand Teams as a whole — from architecture and collaboration through to apps and voice. You’ll study the platform from the perspective of the end user as well as the administrator, gaining insights and learning from real-life examples. You’ll tackle adopting, implementing, and administering Teams efficiently, which will help you realize its full potential. From setup and deployment to modernizing your organization’s chat and voice infrastructure, you’ll get plenty of useful and actionable tips as you progress. By the end of your journey through this book, you’ll be able to design and implement the most important and exciting aspects of Microsoft Teams help your organization work more efficiently.
Table of Contents (27 chapters)
1
Part 1: Collaboration and Apps
Free Chapter
2
Chapter 1: Taking a Tour of Microsoft Teams
6
Part 2: Meetings
10
Part 3: Bots and Development
14
Part 4: Voice
19
Part 5: Administration

Starting your strategy

Phase 1 of the Microsoft Adoption Framework for Teams is called the Start phase. The goal of the Start phase is to ensure organizational readiness. The outcomes of the Start phase include knowing who will play the important roles in the project as well as determining if you need to engage Microsoft or a partner for onboarding assistance.

Identifying your project team members and stakeholders

Once you've decided to embark upon a Teams deployment and adoption project, you'll need to gather a team to help see it through. The project's success largely depends on everyone in the core project team being committed. The core team's roles are outlined in the following list:

  • Executive sponsor: Most projects require an executive sponsor to help the business understand the relationship between the project and the organization's goals. For a Microsoft Teams deployment, the executive sponsor will be responsible for communicating the...