Book Image

Expert Microsoft Teams Solutions

By : Aaron Guilmette, Yura Lee, Grant Oliasani, Angel Aviles
Book Image

Expert Microsoft Teams Solutions

By: Aaron Guilmette, Yura Lee, Grant Oliasani, Angel Aviles

Overview of this book

Microsoft Teams is an invaluable tool that can integrate various Microsoft products into a single convenient hub. But making the most of it often requires expert help and hours spent on calls and live chats. If you’d rather have all the information you need to make the most of Teams in one place, then this book is for you. Written by two Microsoft technical specialists who have spent years helping clients find the best way to utilize Teams, this book will help you understand Teams as a whole — from architecture and collaboration through to apps and voice. You’ll study the platform from the perspective of the end user as well as the administrator, gaining insights and learning from real-life examples. You’ll tackle adopting, implementing, and administering Teams efficiently, which will help you realize its full potential. From setup and deployment to modernizing your organization’s chat and voice infrastructure, you’ll get plenty of useful and actionable tips as you progress. By the end of your journey through this book, you’ll be able to design and implement the most important and exciting aspects of Microsoft Teams help your organization work more efficiently.
Table of Contents (27 chapters)
1
Part 1: Collaboration and Apps
Free Chapter
2
Chapter 1: Taking a Tour of Microsoft Teams
6
Part 2: Meetings
10
Part 3: Bots and Development
14
Part 4: Voice
19
Part 5: Administration

Differences between the Bookings web and Teams apps

When we initially set up the Bookings calendar in the web app earlier in the Creating a Bookings calendar section, you may remember there were additional options for branding, scheduling, hours, and more. Out of the box, the Bookings app for Teams is a streamlined version of this, allowing for a quick and easy setup for appointment scheduling. Although some of these advanced features are not available by default in the Teams app, we can still use these settings by opening the calendar in the web app. To do so, simply click the ellipses at the top and select Open Bookings web app:

Figure 4.38 – Open in web app

After opening the Bookings web app, we can publish a self-service scheduling page, add a logo for the calendar, and even set business hours. The process to use these features is the same as in the previous section on the Bookings web app. For a detailed comparison of the differences between the...