Book Image

Salesforce B2C Solution Architect's Handbook

By : Mike King
Book Image

Salesforce B2C Solution Architect's Handbook

By: Mike King

Overview of this book

There’s a huge demand on the market for Salesforce professionals who can create a single view of the customer across the Salesforce Customer 360 platform and leverage data into actionable insights. With Salesforce B2C Solution Architect's Handbook, you’ll gain a deeper understanding of the integration options and products that help you deliver value for organizations. While this book will help you prepare for the B2C Solution Architect exam, its true value lies in setting you up for success afterwards. The first few chapters will help you develop a solid understanding of the capabilities of each component in the Customer 360 ecosystem, their data models, and governance. As you progress, you'll explore the role of a B2C solution architect in planning critical requirements and implementation sequences to avoid costly reworks and unnecessary delays. You’ll learn about the available options for integrating products with the Salesforce ecosystem and demonstrate best practices for data modeling across Salesforce products and beyond. Once you’ve mastered the core knowledge, you'll also learn about tools, techniques, and certification scenarios in preparation for the B2C Solution Architect exam. By the end of this book, you’ll have the skills to design scalable, secure, and future-proof solutions supporting critical business demands.
Table of Contents (20 chapters)
1
Section 1 Customer 360 Component Products
7
Section 2 Architecture of Customer 360 Solutions
13
Section 3 Salesforce-Certified B2C Solution Architect

B2C Commerce Marketplace

Whereas the Salesforce Platform has AppExchange, B2C Commerce has the Commerce Cloud Partner Marketplace. B2C Commerce Independent Software Vendor (ISV) partners create extensions to the core B2C Commerce product, often to integrate with their own cloud-hosted solution. These ISV partners offer services covering everything from tax and payments to loyalty, to content management, and more. All ISV partners wishing to list a solution in the B2C Commerce Partner Marketplace must have their solution, called a B2C Commerce cartridge, certified by Salesforce. B2C Commerce cartridges are also frequently called LINK cartridges, a reference to older terminology.

There are a few important differences between AppExchange solutions and B2C Commerce cartridges. First, B2C Commerce cartridges are always distributed as source code with documentation. They must be integrated into the customer's B2C Commerce solution code base by following the documentation provided...