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  • Book Overview & Buying Salesforce Advanced Administrator Certification Guide
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Salesforce Advanced Administrator Certification Guide

Salesforce Advanced Administrator Certification Guide

By : Murru
3.3 (4)
Buy this Book
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Salesforce Advanced Administrator Certification Guide

Salesforce Advanced Administrator Certification Guide

3.3 (4)
By: Murru
Buy this Book

Overview of this book

The Salesforce Advanced Administrator certification extends beyond administrator certification, covering advanced platform features and functions such as configuration, automation, security, and customization. Complete with comprehensive coverage of all these topics and exam-oriented questions and mock tests, this Salesforce book will help you earn advanced administrator credentials. You'll start your journey by mastering data access security, monitoring and auditing, and understanding best practices for handling change management and data across organizations. The book then delves into data model management for improving data quality and lets you explore Sales features such as products, schedules, quotes, and forecasting capabilities. As you progress, this book will guide you in working with content management to set up and maintain Salesforce content. You'll also master organizing your files and data using reports and dashboards. Finally, you'll learn how to use a combination of automation tools to solve business problems. By the end of the book, you will have developed the skills required to get your advanced administrator credentials.
Table of Contents (27 chapters)
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Preface
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Preface
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Who this book is for
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What this book covers
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To get the most out of this book
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Get in touch
Lock Free Chapter
1
Section 1: Security, Access, and Organization Management
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Section 1: Security, Access, and Organization Management
2
Secure Data Access
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Secure Data Access
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Controlling who sees what
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Profiles, permission sets, and object security
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The Salesforce sharing model
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Enterprise territory management
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Sharing within Salesforce communities
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Summary
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Questions
3
Auditing and Monitoring
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Auditing and Monitoring
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Delegated administration
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Monitoring your organization
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Event monitoring
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Summary
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Questions
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Change Management
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Change Management
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Testing using sandboxes
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Deploying changes with change sets
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Deploying changes with packages
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Deploying changes with other tools
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Handling data changes
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Summary
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Questions
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Section 2: Data Model Management
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Section 2: Data Model Management
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Extending Custom Objects
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Extending Custom Objects
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Advanced aspects of object relationships
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Validation rules
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Picklist management
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Summary
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Questions
7
Section 3: Sales and Service Cloud Applications
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Section 3: Sales and Service Cloud Applications
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Support Sales Strategies with Sales Cloud Features
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Support Sales Strategies with Sales Cloud Features
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Managing products, product schedules, and pricebooks
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Managing quotes and quote templates
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Predicting deals with forecasts
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Summary
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Questions
9
Service Cloud Applications
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Service Cloud Applications
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Salesforce Knowledge
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Configuring Omni-Channel
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Live Agent chat and communities
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Entitlements for SLA management (and more)
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Summary
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Questions
10
Section 4: Data and Content Management
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Section 4: Data and Content Management
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Improving Data Quality with Duplicate Management
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Improving Data Quality with Duplicate Management
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Understanding duplicate management
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Exploring and customizing rules
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Summary
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Questions
12
Salesforce CRM Content Management
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Salesforce CRM Content Management
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Setting up Salesforce CRM Content
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Handling content libraries
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Adding files to libraries
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Content packs
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Content delivery
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Content search
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Summary
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Questions
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Section 5: Reports and Dashboards
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Section 5: Reports and Dashboards
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Mastering Reports
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Mastering Reports
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Building reports
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Tracking history on reports
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Subscribing to reports
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Further considerations
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Summary
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Questions
15
Visualizing Key Metrics with Dashboards
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Visualizing Key Metrics with Dashboards
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Building dashboards
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Filtering dashboards
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Subscribing to a dashboard
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Limitations with dashboards
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Summary
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Questions
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Section 6: Process Automation
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Section 6: Process Automation
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Automation with Workflows
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Automation with Workflows
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What is process automation?
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Building workflow rules
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Automated actions
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Time-dependent actions
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Further considerations on workflows
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Summary
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Questions
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Automating Record Approval with Approval Processes
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Automating Record Approval with Approval Processes
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Understanding approvals
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Using approvals
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Limits and considerations
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Summary
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Questions
19
Lightning Process Builder
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Lightning Process Builder
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Setting up a Lightning Process Builder
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Defining action groups
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Managing the Process Builder
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Final considerations for building with a Process Builder
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Summary
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Questions
20
Lightning Flows
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Lightning Flows
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Flow concepts
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Managing a flow
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Testing a flow
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Transactions and governor limits
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Limits and considerations
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Summary
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Questions
21
The Coding Approach
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The Coding Approach
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Exploring Apex triggers
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User interface development
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Summary
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Questions
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Section 7: Taking Your Certification Exam
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Section 7: Taking Your Certification Exam
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Tips and Tricks for Passing Your Exam
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Tips and Tricks for Passing Your Exam
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Keep studying
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Facing the exam with the right attitude
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The final step
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Summary
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Mock Test A and B
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Mock Test A and B
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Mock Test A
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Mock Test B
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Assessments
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Assessments
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Chapter 1
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Chapter 2
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Chapter 3
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Chapter 4
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Chapter 5
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Chapter 6
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Chapter 7
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Chapter 8
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Chapter 9
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Chapter 10
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Chapter 11
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Chapter 12
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Chapter 13
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Chapter 14
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Chapter 15
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Chapter 17
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Section 1: Security, Access, and Organization Management

In this section, you will learn how to efficiently manage your Salesforce organization by mastering data access security and record sharing, and enhancing monitoring and auditing. You will learn about best practices so that you can handle change management and data across different organizations.

This section includes the following chapters:

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