Book Image

Salesforce Advanced Administrator Certification Guide

By : Enrico Murru
Book Image

Salesforce Advanced Administrator Certification Guide

By: Enrico Murru

Overview of this book

The Salesforce Advanced Administrator certification extends beyond administrator certification, covering advanced platform features and functions such as configuration, automation, security, and customization. Complete with comprehensive coverage of all these topics and exam-oriented questions and mock tests, this Salesforce book will help you earn advanced administrator credentials. You'll start your journey by mastering data access security, monitoring and auditing, and understanding best practices for handling change management and data across organizations. The book then delves into data model management for improving data quality and lets you explore Sales features such as products, schedules, quotes, and forecasting capabilities. As you progress, this book will guide you in working with content management to set up and maintain Salesforce content. You'll also master organizing your files and data using reports and dashboards. Finally, you'll learn how to use a combination of automation tools to solve business problems. By the end of the book, you will have developed the skills required to get your advanced administrator credentials.
Table of Contents (27 chapters)
Free Chapter
1
Section 1: Security, Access, and Organization Management
5
Section 2: Data Model Management
7
Section 3: Sales and Service Cloud Applications
10
Section 4: Data and Content Management
13
Section 5: Reports and Dashboards
16
Section 6: Process Automation
22
Section 7: Taking Your Certification Exam

Summary

Basic monitoring tools should be a vital part of your administration skills. From login history to setup changes, you are now able to investigate who did what on your organization (including delegated administrators).

When a bug occurs, you will even be capable of debugging a record transaction using the debug logs. With the Health Check, you can put down your sheriff's star and put on your medical gown to make the medical diagnosis of your organization.

Now that we have a safe organization, we can talk about how metadata change management is handled in Salesforce and what testing organizations we can use to test out our new implementation.

In the next chapter we will learn about about the different Salesforce organization types (such as sandboxes, developer organizations, and production organizations).