Pre-sales is a critical phase for complex technology procurement, whereby the customer collects detailed information to make a buying decision. In the customer organization, a solution architect is involved in the pre-sales cycle to procure technology and infrastructure resources from various vendors. In the vendor organization, the solution architect needs to respond to customers' requests for proposals (RFP) and present a potential solution to acquire new business for an organization. Pre-sales requires a unique skill set that combines strong technical knowledge with soft skills, including the following:
- Communication and negotiation skills: Solution architects need to have excellent communication skills to engage the customer with the correct and latest details. Presenting precise details of the solution along with industry relevance helps customers to understand how your solution can address their business concerns. Solution architects work as a bridge...