No project runs smoothly from start to finish: if it did, there would be no need for talented people like us to fix the problems. Along the way, we have probably pulled some clever stunts to make sure we got the right result. Now that the project is over, the really clever thing to do is look back and make sure we don't find ourselves facing the same issues next time.
We shouldn't concentrate on the mistakes and ignore our successes, however. With our business process management system in place, our sponsor happy, and our users over the moon with their shiny new tool, it's time to back up this feel-good moment with some hard numbers: how much money has our system saved the company?
Having completed our project review, it is time to retire the project team and move into business as usual mode.