The business analyst team has worked with the business users and a group of technical solution architects to identify process-related and non-process-related requirements that the CRM application should fulfill for the first project phase.
The following table describes the general, non-process-related requirements that will serve as examples in the upcoming chapters. The Examples in Chapter column indicates the chapter in this book during which the requirement will be implemented:
|
Area |
Requirement |
Description |
Examples in Chapter |
|---|---|---|---|
|
User Interface |
AHA Logo |
Display the AHA Logo in the application banner. |
15 |
|
User Interface |
Multi-Language support |
Provide all display texts as translatable strings to support future rollout in other countries. |
4, 23 |
|
User Interface |
Create orders for business customers |
End users should be able to create orders for business customers directly from the customer profile form. |
16 |
|
User Interface |
Process start page |
For each process, a... |