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Table Of Contents
Microsoft BizTalk 2010: Line of Business Systems Integration
Microsoft Dynamics CRM 2011 is the latest and greatest relationship management software from Microsoft. This release of the product introduced a wide range of improvements to the user interface, a new WCF programming model, role-based forms, data analysis dashboards, tight integration with SharePoint 2010, Windows Azure integration, and much more. Dynamics CRM 2011 should be considered by anyone evaluating small or large CRM projects. But how do we make Dynamics CRM an integrated part of our enterprise landscape? This chapter focuses on that question.
In this chapter, we will cover:
What is Microsoft Dynamics CRM and what problems does it solve?
Why you should integrate Dynamics CRM with BizTalk Server
How BizTalk Server makes requests to Dynamics CRM
How Dynamics CRM sends data to BizTalk Server
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