Book Image

Salesforce.com customization handbook

Book Image

Salesforce.com customization handbook

Overview of this book

Table of Contents (19 chapters)
Salesforce.com Customization Handbook
Credits
About the Authors
About the Reviewers
www.PacktPub.com
Preface
Index

Freezing a user's account


In the Winter '14 release, Salesforce launched a new feature called Freeze user's account. Let's start with an example. In this case, Sara Bareilles is working as a sales manager in Appiuss. She is referenced in many workflows and approval process e-mail notifications. Today is her last day at Appiuss, so as per the company policy, the system administrator has to deactivate her user account after business hours. However, as she is referenced in many places, it will take time to deactivate her user account. First, the system administrator has to remove her user reference from everywhere. In this case, it's better to freeze her user account so that she can't access her account anymore.

To freeze a user's account, follow these steps:

  1. Navigate to Setup | Administer | Manage Users | Users.

  2. Navigate to the user. In this case, Sara Bareilles, and click on the full name to go to the user's detail page:

  3. Click on the Freeze button to freeze the user account.

  4. After freezing the...