Book Image

Salesforce.com Customization Handbook

Book Image

Salesforce.com Customization Handbook

Overview of this book

Table of Contents (19 chapters)
Salesforce.com Customization Handbook
Credits
About the Authors
About the Reviewers
www.PacktPub.com
Preface
Index

Chatter groups


Chatter groups are places where you can collaborate with your project team members or customers. There are two types of Chatter groups:

  • Public: Anyone can join this type of group, post, add files, or see comments and add posts.

  • Private: To join a private group, you need permission from the group owner or managers. Only members can see posts, add comments, and add files.

Creating Chatter groups

To create a new Chatter group, follow these steps:

  1. Go to the Chatter tab and click on Group or directly go to the Group tab.

  2. Click on the New Group button.

  3. Enter Group Name and Description (the group name must be unique).

  4. You can also select the Automatic Archiving option for your group. There are two options:

    • Archive this group if there are no posts or comments for 90 days

    • Don't automatically archive this group

  5. Select the type of access (Public or Private).

  6. Click on the Save button.

    Note

    A user can have a maximum of 10,000 Chatter groups.

Joining a group

To join a Chatter group, navigate to the...