Book Image

Salesforce.com customization handbook

Book Image

Salesforce.com customization handbook

Overview of this book

Table of Contents (19 chapters)
Salesforce.com Customization Handbook
Credits
About the Authors
About the Reviewers
www.PacktPub.com
Preface
Index

Posting e-mail to Chatter groups


You can allow group users to send e-mails to Salesforce, and this message can be posted to a particular group. In order to do this, you first need to enable Post by Email in the Chatter settings menu. To enable the Post by Email feature, follow these steps:

  1. Navigate to Setup | Customize | Chatter | Email Settings.

  2. Under General Settings, select the Post by email checkbox and also Allow Posts via Email to allow the user to reply from their local e-mail client whenever they get any notification related to a group activity, as shown in the following screenshot:

  3. Click on Save.

  4. Now, navigate to Chatter | Groups | Dreamforce 14.

  5. From the group detail page of your group under the e-mail section,

  6. click on Post by email, as shown in the following screenshot:

  7. Now, this will open up your default e-mail client. You can save the unique e-mail address to post to Chatter without logging in to Salesforce.