Book Image

Salesforce.com customization handbook

Book Image

Salesforce.com customization handbook

Overview of this book

Table of Contents (19 chapters)
Salesforce.com Customization Handbook
Credits
About the Authors
About the Reviewers
www.PacktPub.com
Preface
Index

Basic overview of Salesforce Chatter


Chatter is a collaborative product by Salesforce. It helps you to collaborate with users within an organization. Chatter allows users to be updated with the information that is important to them. Users get status updates from other user's profiles and real-time feed updates. Salesforce Chatter is just like Twitter or Facebook where you can share the progress of your work with your colleagues, get updates from the data that matters to you, or create groups to share some information with a specific set of users or groups.

Enabling Salesforce Chatter

Salesforce Chatter is available in the group, Professional, Enterprise, Performance, Unlimited, contact manager, developer, and Database.com editions (Chatter e-mail notifications, Chatter invitations, and customer invitations are not available in this edition). To enable Salesforce Chatter in your organization, follow these steps:

  1. Navigate to Setup | Customize | Chatter | Settings.

  2. Click on the Edit button.

  3. Select...