Book Image

Customer Success with Microsoft Dynamics Sure Step

Book Image

Customer Success with Microsoft Dynamics Sure Step

Overview of this book

Table of Contents (29 chapters)
Customer Success with Microsoft Dynamics Sure Step
Credits
Foreword
About the Author
Acknowledgments
About the Author
Acknowledgments
About the Author
Acknowledgments
About the Reviewer
Acknowledgments
About the Reviewer
Acknowledgments
About the Reviewer
Acknowledgments
www.PacktPub.com
Preface
Index

The four pillars of project success


In the previous section, we discussed the reasons why we need project management and how we can overcome the resistance to it. In this section, the most important elements constituting the intrinsic value of a project methodology will be discussed.

People can quite easily get lost in details when evaluating different methodologies to support their project delivery strategy. Overwhelmed by many procedures, steps, activities, and documents, they grope around in the dark for the true intrinsic value. This section will provide you with four valuable indicators in your search for a supporting implementation methodology.

Communication matters

We all know how important communication is in terms of our project's success. When we think about some of our less successful or even failed projects (a minority of course), we frequently blame them on bad communication. We usually do not walk around blaming the project's failure on an incorrect formula in our spreadsheet...