Book Image

Customer Success with Microsoft Dynamics Sure Step

Book Image

Customer Success with Microsoft Dynamics Sure Step

Overview of this book

Table of Contents (29 chapters)
Customer Success with Microsoft Dynamics Sure Step
Credits
Foreword
About the Author
Acknowledgments
About the Author
Acknowledgments
About the Author
Acknowledgments
About the Reviewer
Acknowledgments
About the Reviewer
Acknowledgments
About the Reviewer
Acknowledgments
www.PacktPub.com
Preface
Index

How to access Sure Step


There are two methods to access Sure Step. The first is the traditional desktop download version, the second is Sure Step Online. Both offer very similar functionality and allow users to perform similar processes, but with some variation. In this section, some of those differences will be detailed out.

Sure Step 2012

The latest release of the downloadable version of Sure Step was labeled Sure Step 2012. This is available as a 328 MB download from either PartnerSource or CustomerSource. This download will include all of the English content. Further downloads are available for additional languages, some of which are complete, while others are partial language packs. The languages available are Chinese, Danish, French, German, Portuguese, Russian, Spanish, and Turkish. Each download is approximately 350 MB in size and there are no limitations on the number of language packs applied to the client.

The release cadence of the downloadable version of Sure Step from Microsoft...