Book Image

Transformational Security Awareness

By : Perry Carpenter
Book Image

Transformational Security Awareness

By: Perry Carpenter

Overview of this book

When all other processes, controls, and technologies fail, humans are your last line of defense. But, how can you prepare them? Transformational Security Awareness empowers security leaders with the information and resources they need to assemble and deliver effective world-class security awareness programs that drive secure behaviors and culture change. If your organization is stuck in a security awareness rut and is using the same ineffective strategies, materials, and information that might check a compliance box but still leaves your organization wide open to phishing, social engineering, and security-related employee mistakes, then you need this book. Author Perry Carpenter weaves together insights and best practices from experts in communication, persuasion, psychology, behavioral economics, organizational culture management, employee engagement, and storytelling to create a multidisciplinary masterpiece that transcends traditional security education and sets you on the path to make a lasting impact in your organization.
Table of Contents (9 chapters)

Marketing and Communications 101 for Security Awareness Leaders

More than 80% of security awareness professionals have highly technical backgrounds. That's great—they understand the problem—but that's bad because they're really bad at communicating the solution.

Lance Spitzner, Director SANS Security Awareness1

Have you ever watched someone trying to communicate with a person who doesn't speak the same language, but they hope that talking louder and slower2 will somehow magically help? Yeah—Security awareness communications can feel like that.

We expect a lot of our employees when it comes to making secure decisions, protecting customer and organizational information, and behaving in a secure manner. Doing all of this can require a pretty complex collection of steps; and, while humans are generally pretty good at performing complex tasks that they've practiced and care about, they are not near as good at consistently performing complex...