Understanding the CA – where the core resides
As mentioned earlier, the CA is where an entire company's data will be stored, relating to users, groups, and departments; configuration such as access policies detailing who will be allowed access to what and when; where and how logging will be performed.
When a new customer is provisioned on a Zscaler cloud after a contract signature, the main contact on the contract is given a Super Admin credential (username and password) into the cloud instance that is created for that customer. The main customer contact can then use those credentials and log in to the Zscaler administration portal for their cloud instance. The customer will then have to decide how to translate their company security policy and configure the Zscaler administration portal that resides in the CA.
After the customer completes this configuration portion, the CA never uses customer information such as username, location, and company name as it is. Instead...