Book Image

Incident Response in the Age of Cloud

By : Dr. Erdal Ozkaya
Book Image

Incident Response in the Age of Cloud

By: Dr. Erdal Ozkaya

Overview of this book

Cybercriminals are always in search of new methods to infiltrate systems. Quickly responding to an incident will help organizations minimize losses, decrease vulnerabilities, and rebuild services and processes. In the wake of the COVID-19 pandemic, with most organizations gravitating towards remote working and cloud computing, this book uses frameworks such as MITRE ATT&CK® and the SANS IR model to assess security risks. The book begins by introducing you to the cybersecurity landscape and explaining why IR matters. You will understand the evolution of IR, current challenges, key metrics, and the composition of an IR team, along with an array of methods and tools used in an effective IR process. You will then learn how to apply these strategies, with discussions on incident alerting, handling, investigation, recovery, and reporting. Further, you will cover governing IR on multiple platforms and sharing cyber threat intelligence and the procedures involved in IR in the cloud. Finally, the book concludes with an “Ask the Experts” chapter wherein industry experts have provided their perspective on diverse topics in the IR sphere. By the end of this book, you should become proficient at building and applying IR strategies pre-emptively and confidently.
Table of Contents (18 chapters)
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Index

Breaking down information silos

Organizations use heterogeneous systems that end up creating information silos. For instance, the customer help desk, IT service desk, and developers could be using different tools that are not integrated in any way to share data. Therefore, a customer may complain about a suspicious issue with a service that may be buried in help desk tickets. The ticket might eventually fail to be resolved correctly or escalated to the IT department on time. In the worst cases, the suspicious issue could end up being an attack on customer accounts or software. The use of disconnected and unrelated systems in organizations often leads to inefficiencies in the flow of information that might be critical in cybersecurity.

Therefore, the best way to break down information silos is by using systems that can be integrated. Some vendors are already building products that can be interconnected with services from other companies. For instance, Jira Service Desk, which is...