Book Image

MS-700 Managing Microsoft Teams Exam Guide - Second Edition

By : Nate Chamberlain, Peter Rising
Book Image

MS-700 Managing Microsoft Teams Exam Guide - Second Edition

By: Nate Chamberlain, Peter Rising

Overview of this book

Exam MS-700: Managing Microsoft Teams tests your knowledge and competence in the deployment, management, and monitoring of Microsoft Teams features within the Microsoft 365 platform. This book will teach you how to effectively plan and implement the required services using both the Teams admin centre within Microsoft 365 and Windows PowerShell. Throughout the chapters, you'll learn about all the policies relating to messaging, teams, meetings, and more; get to grips with the settings; and explore configuration options that a Teams administrator would encounter in their day-to-day responsibilities. You'll also discover best practices for rolling out and managing Teams services for users within your Microsoft 365 tenant as you explore each objective in detail. By the end of this Microsoft Teams book, you'll have covered everything you need to pass the MS-700 certification exam and have a handy, on-the-job desktop reference guide.
Table of Contents (24 chapters)
1
Section 1: Plan and Configure a Microsoft Teams Environment
8
Section 2: Manage Chat, Teams, Channels, and Apps in Microsoft Teams
13
Section 3: Manage Calling and Meetings in Microsoft Teams
19
Section 4: Mock Exam and Assessments
21
Chapter 17: Mock Exam Answers

Assigning a phone number to a resource account

As we mentioned earlier in this chapter, there are several types of numbers you can order via the Teams admin center. In addition to users (subscribers), there are service types, including call queues and auto attendants. We'll take a closer look at these non-user number types in this section (not including conference bridges since they were covered in Chapter 11, Managing Meeting Experiences).

As a reminder, you can order Toll (user pays for the call via their phone plan) or Toll Free (you prepay for usage) service numbers. We'll specifically focus on call queues and auto attendants:

  • Call queue (Toll): Used on resource accounts for call queues. Requires a Business Voice subscription.
  • Call queue (Toll Free): Used on resource accounts for call queues. Requires a Business Voice subscription.
  • Auto attendant (Toll): Assigned to a resource account. Requires a Business Voice subscription.
  • Auto attendant (Toll...