Book Image

MS-700 Managing Microsoft Teams Exam Guide - Second Edition

By : Nate Chamberlain, Peter Rising
Book Image

MS-700 Managing Microsoft Teams Exam Guide - Second Edition

By: Nate Chamberlain, Peter Rising

Overview of this book

Exam MS-700: Managing Microsoft Teams tests your knowledge and competence in the deployment, management, and monitoring of Microsoft Teams features within the Microsoft 365 platform. This book will teach you how to effectively plan and implement the required services using both the Teams admin centre within Microsoft 365 and Windows PowerShell. Throughout the chapters, you'll learn about all the policies relating to messaging, teams, meetings, and more; get to grips with the settings; and explore configuration options that a Teams administrator would encounter in their day-to-day responsibilities. You'll also discover best practices for rolling out and managing Teams services for users within your Microsoft 365 tenant as you explore each objective in detail. By the end of this Microsoft Teams book, you'll have covered everything you need to pass the MS-700 certification exam and have a handy, on-the-job desktop reference guide.
Table of Contents (24 chapters)
Section 1: Plan and Configure a Microsoft Teams Environment
Section 2: Manage Chat, Teams, Channels, and Apps in Microsoft Teams
Section 3: Manage Calling and Meetings in Microsoft Teams
Section 4: Mock Exam and Assessments
Chapter 17: Mock Exam Answers


This chapter was all about phone numbers in Microsoft Teams. We began by choosing a PSTN solution for our telephony needs.

Next, we ordered and managed our phone numbers and service numbers. We learned that users need a Calling Plan or Communications Credits licenses assigned and that we can create audio conferencing, auto-attendant, or call queue service numbers.

Then, we configured emergency addresses to associate with our user phone numbers so that when our users call from our environment, that address information can be made available to responders. We also covered emergency calling and call routing policies.

Next, we learned how to manage those user phone numbers and assign/unassign them to users and resource accounts.

In the next chapter, we'll look more closely at managing Phone System in Microsoft Teams and diving into resource accounts more thoroughly.