Book Image

MS-700 Managing Microsoft Teams Exam Guide - Second Edition

By : Nate Chamberlain, Peter Rising
Book Image

MS-700 Managing Microsoft Teams Exam Guide - Second Edition

By: Nate Chamberlain, Peter Rising

Overview of this book

Exam MS-700: Managing Microsoft Teams tests your knowledge and competence in the deployment, management, and monitoring of Microsoft Teams features within the Microsoft 365 platform. This book will teach you how to effectively plan and implement the required services using both the Teams admin centre within Microsoft 365 and Windows PowerShell. Throughout the chapters, you'll learn about all the policies relating to messaging, teams, meetings, and more; get to grips with the settings; and explore configuration options that a Teams administrator would encounter in their day-to-day responsibilities. You'll also discover best practices for rolling out and managing Teams services for users within your Microsoft 365 tenant as you explore each objective in detail. By the end of this Microsoft Teams book, you'll have covered everything you need to pass the MS-700 certification exam and have a handy, on-the-job desktop reference guide.
Table of Contents (24 chapters)
Section 1: Plan and Configure a Microsoft Teams Environment
Section 2: Manage Chat, Teams, Channels, and Apps in Microsoft Teams
Section 3: Manage Calling and Meetings in Microsoft Teams
Section 4: Mock Exam and Assessments
Chapter 17: Mock Exam Answers

Create and manage call park, calling, and caller ID policies

In this section, we'll take a close look at call park, calling, and caller ID policies in the Microsoft Teams admin center under the Voice node.

With all of these policies, there are PowerShell options. Each is prefixed with New- (create), Set- (modify), or Grant- (assign to users/groups). Even if not all three are explicitly mentioned in the following subsections, just remember that each type has these three cmdlets.

Let's start with reviewing call park policies.

Call park policies

Call park enables users to place calls on hold and transfer them to other users. As with other Teams policies, only one call park policy can be applied to a single user.

Call park policies can be configured with the following settings:

Table 13.1 – Call park policy configuration settings


Call park and retrieve is only available if your tenant is in Teams Only deployment mode. You...